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Our History In Solar

GEM Energy is a multi-award winning energy efficiency and renewable energy services provider. Founded in Emerald, Queensland in 2013 and now with offices all over Australia including Brisbane, Gold Coast, Melbourne, Gympie, Sydney, Logan, Sunshine Coast, Hervey Bay, Cairns, Ipswich, Redlands, Toowoomba, Townsville, Bundaberg & Rockhampton, our vision is to provide integrated turn-key solar energy solutions that help organizations and everyday Australian families alike to combat increasing costs of energy.

Over the past 5 years, we have established ourselves as one of Australia’s leading renewable energy providers. In 2016, GEM Energy installed the first Tesla Powerpack Battery System in an Australian school; a system that led to a 70% reduction in the boarding schools' power bills. On the back of this industry-leading project, we were selected to roll out solar PV and battery systems for dozens of schools throughout Queensland. In the same year, we were also named as the top solar energy installer in the country by our peak industry body, the Clean Energy Council (CEC) in the 100kW+ and Battery Back Up categories.

Our clients are some of Australia's most well known organisations, including Australia Zoo, PCYC QLD, Catholic Education Central QLD, Industria REIT and Independent Pub Group. If you own an operation that is feeling the pinch of rapidly increasing energy prices, get in touch with us.

However, we're not just proficient in large-scale commercial solar projects - we help everyday Australian families escape the energy price squeeze as well. Through our unique Pay-As-You-Save approach, thousands of Aussie families just like yours have installed solar panels and solar battery storage at their homes. Under this set-up, our customers pay less on their repayments each week than the cost of energy. Not only do they save more than they pay - after just a couple of years, they own the system outright.

If this sounds like you, click HERE to get started and chat to one of our consultants today.

GEM Energy is a multi-award winning energy efficiency and renewable energy services provider. Founded in Emerald, Queensland in 2013 and now with offices all over Australia including Brisbane, Gold Coast, Melbourne, Gympie, Sydney, Logan, Sunshine Coast, Hervey Bay, Cairns, Ipswich, Redlands, Toowoomba, Townsville, Bundaberg & Rockhampton, our vision is to provide integrated turn-key solar energy solutions that help organizations and everyday Australian families alike to combat increasing costs of energy.

Over the past 5 years, we have established ourselves as one of Australia’s leading renewable energy providers. In 2016, GEM Energy installed the first Tesla Powerpack Battery System in an Australian school; a system that led to a 70% reduction in the boarding schools' power bills. On the back of this industry-leading project, we were selected to roll out solar PV and battery systems for dozens of schools throughout Queensland. In the same year, we were also named as the top solar energy installer in the country by our peak industry body, the Clean Energy Council (CEC) in the 100kW+ and Battery Back Up categories.

What Are You Searching For?

Residential

Quality equipment, affordable finance options, legendary customer service.

Commercial

We help organisations reduce their bills, increase cash flow and move toward energy independence.

Commercial Finance

Solar investments have to make financial sense. We aim for positive cashflow from the first qtr.

Power Quality Management

Improving your site’s electricity quality increases the longevity of equipment.

Peak Demand Management

We help you cut your utility bills by reducing peak power usage, also known as  "Peak shaving."

Off-Grid

We have extensive experience in designing and installing off-grid solar power systems.

Tesla Powerwall Certified Installer Logo

Revolutionary Performance, Capacity, and Price.

Perfect for Australian conditions

Tesla Powerwall
Tesla Powerpack

The Complete Solution for Commercial Solar Energy Storage.

 

Now available from GEM Energy

Check Out Our Projects & Solar Guides!

Trusted By

QLD Govt Solar and Battery Grant and Interest Free Loan Header Image

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What our customers say about us

We are absolutely delighted with the the professional and outstanding service we have received from GEM Energy. From the onset, Chris helped us to decide what sort of solar system we required. We obtained quotes from other companies but Chris's professional approach instilled the confidence for us to know that we had made the right choice in choosing GEM. We were not wrong. The follow up, once we placed our order, from Sophie and her regular contact was most welcome and when the day came to install the system, Michael and the team were absolutely brilliant. We highly recommend GEM Energy to all who are considering installing Solar in the Paddington area and Brisbane and its surrounds. You will not be disappointed. Thank you Chris, Sophie, and Michaelread more
Roger and Sue
Roger and Sue
02:05 01 Aug 20
I would highly recommend GEM Energy for solar power installation, from my very first contact with Jake and Sophie it was a pleasant and professional experience, honest and transparent throughout. I'm very happyread more
Ben Williams
Ben Williams
23:36 31 Jul 20
We have been quite daunted by solar as it’s something we have never had before. Kristian was reassuring and helpful right from the start and put our minds at ease. He even helped tailor the look of our solar by suggesting black racking which is our style! Sofia was incredibly helpful and lovely to talk to throughout the install process. Steve was great on the day with the actual installation of our solar system. We highly recommend these guys to everyone!read more
Willow Shay
Willow Shay
06:14 26 Jul 20
As a consumer I am sure you would be appreciate customer service before the goods being delivered to your door steps, regardless of the price. I had been dealing with lots of other suppliers either at work or the moment I purchased my new house and sourcing for solar panels. Multiple quotes sent to me, none of them bothered to call, as a courtesy follow up or asked what do I really want ( well obviously solar panels, but I meant different options of panels, inverters, with different prices and bunch of combinations to get the bang of your buck, especially when you are about to spend thousands of dollars ). I have to say GEM has got a good team of staff working to make things right, at least the feeling was already very good since the very beginning when the quotation sent through. Given that I have a big roof, doesn't mean you can fit in as many panels as planned, ( we really worked on the portrait mode, landscape mode, the set backs, the railing, I can assure you this is gonna a challenging thing if you have not done your research about PV )The good thing is they walk you through the process, giving you combination of ideas/ pricing, until the installation is finished. Not to forget scheduling manager, quite a lot of communication even after the job has completed. TBH, There is a lot of 5 stars to give to GEM. Thanks guys!read more
Khenny C
Khenny C
01:48 23 Jul 20
Dealing with Garrett (sales), Sophie (install manager) and Michael (installer) has been excellent. As an electrical engineer myself i set high standards to be met and GEM have met and exceeded these. Any issues were dealt with quickly and appropriately. Thoroughly recommended.read more
Dave Tanner
Dave Tanner
04:55 18 Jul 20
We have had solar before and never had such great service, such incredible results or been so excited to get our first electricity account. 21 days in, and we've generated over $56.00 in credits, with only a 7.8c/kw feed-in with Ergon and in the middle of winter, Kristian was incredibly knowledgable, kept us informed every step of the way and the installers in Bargara were friendly, clean, fast and so easy to deal with. Thank you Gem Energy. Thank you Kristian. We're telling all our friends 😊read more
Peter Row
Peter Row
00:05 18 Jul 20
Gem energy was very professional and I was impressed with the customer service from start to finish. The installation team and electrician were friendly, professional and prompt with the installation and kept me updated. The installation manager was also very professional and organised the installation in a timely manner. I was pleased on how all the paperwork was all efficiently done and I didnt even need to do anything from my side. The whole team is reliable, professional, efficient and overall I was very impressed with the whole process.read more
Patience Kuwana
Patience Kuwana
04:56 03 Jul 20
From Hayden, the genuinely helpful and knowledgeable Sales Consultant, to Sophie the Install Manager, who was so supportive and reassuring, to Hamish the Installer who did an amazing job, finished off beautifully with very tidy work, I have felt thoroughly looked after. I believe that this company was on my side all the way and did the best they possibly could for me. I highly recommend Gem Energy to anyone who values integrity and quality service.read more
vashti Bruyn
vashti Bruyn
05:15 23 Jun 20
This is now the second solar system GEM Energy has installed for us. Again they quoted us the same system as they installed on a previous property. i never felt pressured to buy from them. Quick install time from signing the contract. All of their team were very professional and quick to respond.read more
Natasha Holland
Natasha Holland
23:12 18 May 20
Before I sat with approximately 8-10 different companies, I researched all I could regarding solar for approximately 6 weeks. I wasn't parting with anywhere between $9-12,000 without having a good understanding of solar and the pitfalls of others. Every company had varying levels of subject matter knowledge and sales tactics.Anyway, after careful consideration (I had three good options), I opted for GEM Energy, not only on the basis they are a trusted commercial installer (Australia Zoo), they provided me with realistic expectations and a value for money system. For an 8.3kW Sunpower (21 x 395w panels) System and Fronius Inverter they were well priced and within my budget. They were not the cheapest by a long way, nor the most expensive! The process from signing on the dotted line to installation was seamless. The install itself was a breeze and by the end of the day, you would not have thought a team of three where at the house. GEM Energy has its own team of dedicated installers and trusted contractors and the guys I dealt with, during the install, were amazingly passionate and the quality of the workmanship looks tremendous. I now wait for the energy company to configure the meter before I can reap the benefits.A huge thanks to Sofia at GEM Energy and the Install Team 🙂read more
Thomas Mooney
Thomas Mooney
07:56 17 Apr 20
Professional people from the sales representative to the installation crew. Replied to all queries and took the time to ensure we completely understood. Thank you. I would highly recommend this organisation to those looking to research, purchase and install a solar system.read more
Larissa Hanara
Larissa Hanara
06:37 15 Apr 20
I have quite and unpredictable schedule which is often hard to work around the team a GEM energy were tremendous in their communication and professionalism, I was most impressed.
Jack A
Jack A
23:37 14 Apr 20
Extremely professional with great pricing. Russel from Gem was always happy to talk throughout the process and the installation was done neatly in half a day. I would absolutely recommend to anyone looking to get solar.read more
Nicholas Heaney
Nicholas Heaney
23:58 24 Mar 20
My family recently installed a 6.6Kw solar system through Gem Energy. The whole experience from initial contact to installation was seamless and very professional. We now look forward to significantly reduced energy bills 🙂read more
Cameron Bisley
Cameron Bisley
05:14 09 Mar 20
Very happy with the end product and the efficency of the service. My only concern was for the installers who carried the 20 panels two floors up on a ladder. Perhaps a scissor lift who be safer and quicker ?read more
Olga Dos Santos
Olga Dos Santos
01:14 03 Feb 20
Good company. Always willing to help. Rob and Jake are exceptionally good at what they do. Would recommend if you are looking at solar. You wont be disappointed. I changed my mind quite a few times and it was never an issue for Jake. He stepped me through each option and I never felt pressured into anything.read more
jarryn pearson
jarryn pearson
03:36 15 Jan 20
Dave and the team were amazing, support team even helped me set up the ap. Amazing communication throughout the whole process. Just got my first bill which was for 121 days supply through winter, so it should've been well over $900. So excited to open my mail only $370 🙂 Couldn't believe it, we are rural so run a lot of pumps etc Solar all the way!!!read more
Toni Maas
Toni Maas
21:23 08 Dec 19
We are over the moon with our solar panels, the best investment we ever did. After being 9 months in production we have already a credit of $380 with the electricity provider. We actually stopped paying for electricity since the installation. So in short since instalment we saved $1,400 (9m). So in 4 years (if electricity rates don’t change, otherwise this period shortens) we’ll have paid off the solar installation. The solar panels and inverter all perform very well so far. Further great service and customer experience. Who ever I spoke to (sales, engineers, administration or installers), they were very responsive to all my questions. I advise anyone who is interested in solar panels to go with GEM Energy. So thank you for everything GEM Energy team! Cheers, Helenaread more
Leen Hofmans
Leen Hofmans
21:22 03 Dec 19
From initial consult through to installation the team at GEM Energy have been fantastic! Hayden and Sofia were very helpful with the sales and service always keeping in contact so were up to speed with everything, whilst our local installer Leigh (Southside Electrical Air and Solar in Cairns) has been awesome and very helpful with the setup and after sales service. I highly recommend any of these people if you're interested in Solar...you won't be disappointed!!read more
Luke Carter
Luke Carter
02:32 27 Nov 19
Would easily recommend GEM Energy to others and will use them again ourselves if we ever need to install a new solar system in the future. Fantastic service throughout the whole process; from sales to installation, the team was excellent to deal with at every step and made us feel very valued. Couldn't be happier with the system we have and how well it's performing.read more
Kurt Doherty
Kurt Doherty
12:31 10 Nov 19
Gem Energy have been absolutely outstanding for our business, from the initial idea’s phase right through to installation. Dealing with multiple owners, questions and many concerns; Gem addressed everything with outstanding professionalism, experience, and knowledge that’s un-matched within the solar industry. David Gilles created a system with ease and the right fit for our situation, whilst offering an exceptional return on investment. After speaking to various companies it was clear David knew what we needed along with the engineering behind it. Quality to assure the longevity of our investment was top of mind along with an honest and reputable company that’s in it for the long term. GEM certainly ticked all the boxes and over delivered on everything. Jodie handled all things with the delivery of our project, she delivered over an above and everything and it all simply happened and worked with no issues. The install was also done by Hamish with exceptional attention to detail, outstanding crew and nothing to hard at any stage of the install. Highly recommend Gem Energy for all things Solar.read more
Matthew Gargan
Matthew Gargan
05:49 01 Oct 19
Had a wonderful experience with GEM Energy from the outset. Our sales consultant was helpful with the quote and all our questions.Sophie our Installation Manager was able to help with any installation requests and was even able to bring forward our installation date without any troubles. All dealings with Sophie have been pleasant and helpful.Jayden & his install team were friendly, helpful and very professional. A very good job all round with a very happy customer.read more
Kelly Heather
Kelly Heather
03:27 19 Sep 19
Very happy with all aspects of this group. They are all very helpful and happy to answer any questions. We are happy with the look on our house as this was my biggest fear but looks great.read more
Rachael Johns
Rachael Johns
01:12 19 Sep 19
Absolutely flawless process throughout. We had a very complicated roof design, and the friendly team at GEM have provided such an amazing solution that other retailers said was impossible, so we went too long without - should have done it with GEM ages ago. The team is very accomodating to every aspect, install was seamless for such a large, complicated system, and the result is a very quality product which we're very happy with. We log on every day to the wireless monitor, and it is exceeding our expectations already! Highly recommended.read more
Tony OLoughlan
Tony OLoughlan
08:58 11 Sep 19
GEM Energy have been extremely helpful from the moment I contacted one of their energy consultants regarding a home soar installation. Their consultants have a very sound technical knowledge and do not try to oversell, they are very honest and try to guide you to the system that best meet your family's needs. I found their installation manager to be very helpful and was always eager to answer any my questions (you will probably have a few if you haven't :"done" solar before!)We also found their installer to be efficient, friendly and full of excellent advice on how to best set up and use the system.I high;y recommend GEM Energy to you if you are thinking of solar power, they also provided great guidance in applying for government assistanceread more
Peter Wacker
Peter Wacker
05:59 10 Sep 19
Very impressed with service and installation. Went for 8.2kw system as we had lots of room space. LG Neon Panels and Fronius.Installers arrived on time, did a great job and cleaned up all mess when they left.Would highly recommend.Install was in Sunshine Coastread more
Trent Collins
Trent Collins
02:30 27 Aug 18
grid connect with battery backupgrid connect over 100k obsequentia clean energy council